1 Introduction
These Terms and Conditions apply to Services provided by Tritek Consulting Limited (hereafter
referred to as “we”, “us”or “Company”)
You may contact us on info@tritekconsulting.co.uk and/or +44 (0) 7401 262 066/+44 (0) 2030111420
These terms and conditions are in addition to the Website Disclaimer and apply to the sale of anycourses/services. Please read these terms and conditions carefully, print off a copy for your records. These terms of use (“TERMS”) bind you, the company you represent, and the company that registeredyou (collectively “You”) to the terms and conditions set forth herein in connection with your useof‘Tritek Consulting Limited’ Website, Mobile Applications, Basecamp, LMS or another offeringsaffiliate to us (collectively our work experience platform. By using any of Tritek’s services, or by clicking on the “Accept” button on our website, youagreetothe Terms & Conditions of this agreement which will be binding upon you. If you do not agreetotheseTerms and Conditions you must cease to continue to purchase any services fromus.
Company Information:
– Name: TRITEK CONSULTING LIMITED
– Registration Number: 10813619
– Office Address: Wenta Business Centre, Electric Avenue, Enfield, England, EN3 7XU
2 The Services
2.1. Description
A description of the Services together with the dates on which the Services will begin are availableonyour payment invoice. We will provide the Services with reasonable care and skill in accordancewiththe description set out. We are an ‘educational platform.’
2.2. Access
During the paid period, candidates will enjoy full access to all tools. Following this period, therewillbe a charge for access on a monthly basis or full subscription.
2.3. Confirmation of Terms of Services
You hereby confirm that the Services you are purchasing will meet your needs and you have researched the information and their suitability according to your needs. We do not makeany guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of your work experience. Access toCompanymaterials and services are provided on the day of full payment
You understand that some of our Services are provided as software and/or data or are virtual or viaaudio visual content and as such once you purchase the services that there is no way of us knowingifthey were deleted, therefore you accept that you may not exercise the right to a refund fromus themoment that you purchase the Services. For the avoidance of doubt NO REFUNDwill be givenoncepurchased and you agree to waiver any rights under the prevailing Consumer Goods Act at thetimeofpurchasing. You will not own, re-sell, record or broadcast any of the Services or intellectual property we providetoyou and we are the owners of the materials provided but you have the use of themunder the termsandtimeframes set out herein. You will not abuse any of our staff or trainers, or disrupt any of the Company’s services. Failure to comply with any of the Terms & Conditions set out herein may at the sole discretionof theCompany, result in the immediate cessation of services without refund.
3 General
3.1. About our Platform
Our Platform enables students and job seekers (“Candidates”) to connect with independent contractorinstructors (the “Instructors”, collectively with Candidates, the “Users”) who provide live andrecordedintensive training, tutoring, mentoring, and learning services (the “Courses”) via Our Platform. ThePlatform includes, without limitation, facilitating and hosting intensive digital training courses andsupporting materials, connecting candidates with work experience opportunities
3.2. Communication
The main communication platform for the administrative and program office will be via WhatsAppand Basecamp. You are advised to ensure that you remain in the designated groups all throughtheduration of the program.
3.3. Governance
Candidates must ensure they adhere to the governance processes when reporting issues. All contentsonBasecamp as well as recordings from our tutorial sessions inclusive of the details of projects workedon during your program at Tritek Consulting are not to be disclosed, distributed or reproduced.
3.4. Duration
The duration of our programs varies: Project Management/Business Analysis spans 9 months, DataAnalysis, Scrum Master, Cyber Security, and UI/UX Design each last 4 months. It’s important tonotethat access to video content on the Learning Management System (LMS) is restricted to the programyou’ve enrolled in. Upon the conclusion of your current subscription, you’ll have the optiontorenew.
For details regarding renewal costs, please get in touch with the admin. There will be no exemptions given for holidays or travel purposes. Participation and active
involvement are highly required in projects and all learning platforms and this will be monitoredregularly
3.5. Projects and Completion
You will be allowed to work on ONLY ONE project so we expect that you participate andbeasactiveas you can for the entire project duration. Once a candidate abandons a project; we have the right not toput you on another project and or decline to give you a reference. Any project you work on is part of your initial payment for your training/work experience; hence, payment will not be issued for any work done and this project will belong to the company. As weareworking on projects for clients, you may be required to work evenings and weekends. Candidates are strictly prohibited from recording project meetings as sensitive and confidential matterscan be discussed with stakeholders. Except for project use.
3.6. Mentorship
Access to a mentor is provided upon an interview invitation only. Mentorship is for the periodof
YOUR INTERVIEW ONLY. If your mentor finds you not proactive. They have the right towithdrawyour mentorship. There are numerous videos on LMS that can prepare you in anticipation for aninterview
3.7. Reference
The company’s name MUST not be used as a reference without proper authorisation.
4 Payments
4.1. Registration
Your place will only be guaranteed once a deposit or full payment is made on or before the dayof thecareer masterclass session.
4.2. Receipts
Following receipt by us of your order for services via the Website or mail, in person or on thetelephone we will contact you confirming receipt of your order.
4.3. Agreement
A legally binding agreement between us and you shall come into existence when we have:
(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase;and
(b) Payment received from you has been processed, and your space has been allocated.
4.4. Deposits
All deposits are non-refundable.
5 Cancellation, Deferral &RefundGeneralRefund Terms
- Refund requests must be submitted in writing to our support team via info@tritekacademy.co.uk
within7calendar days of initial payment. - No refunds will be issued once you have accessed any part of the course materials (including but not limitedtotraining videos, downloadable content, collaborative platforms, or support groups).
- Accessing course content is considered full activation of service and renders the purchase non-refundable.
- We do not offer refunds for change-of-mind, changes in personal circumstances, or work schedule conflictsunless exceptional evidence is provided and approved by management.
Klarna, Clearpay & Third-Party Finance Providers
- If you opt to use Klarna, Clearpay, or any third-party payment provider, you are entering into a separateagreement with that provider.
- Tritek Academy is unable to cancel, amend, or refund payments processed through these platforms onceyourcourse has been activated.
- Any refund must be handled directly between you and the third-party provider, in line with their policies. We will, however, confirm course access status to support legitimate claims.
Deferrals
- Candidates may defer their program start date once for up to 3 months by submitting a request in writingbeforeaccessing the course materials.
- If you are on a payment plan (via direct debit or finance provider), your payment obligations will continueasagreed, even during the deferral period.
- Any further deferment requests will be considered only in exceptional cases and must be supportedbyvaliddocumentation (e.g., medical or legal reasons).
Exceptional Circumstances
- Tritek Academy may grant a refund in rare and exceptional cases, such as serious illness or bereavement, provided that no access to course content has occurred.
- If approved, refunds will be processed within 30 working days and will incur a 20% administrative feetocoverplatform, processing, and administrative costs.
Abuse of Refund Policy,
- We take refund policy abuse seriously. If we determine that a candidate is misusing the refund process or providing false claims, Tritek Academy reserves the right to:
- – Suspend or terminate access to all services without notice or refund.
- Refuse future enrollment or service usage.
Agreement to Terms
- By completing your payment, you confirm that you have read, understood, and agreed to these terms.
6 Termination
We shall be entitled to terminate these terms and conditions and cease to provide you with anyServices with immediate effect in the event that you:
- Fail to pay when fees are due/balance deposits
- Act in aggressive, bullying, offensive, threatening or harassing manner towards any employee of Tritek, any trainer or any other candidate
7 Conduct
You may only access the Platform for lawful purposes. You are solely responsible for the knowledgeofand adherence to all laws, rules, and regulations pertaining to your use of the Platform. Youagreenot touse the Platform or the Company Content (as defined below) to recruit, solicit, or contact inanyform, Instructors or potential users for employment or contracting for a business not affiliated withUs withoutour advance written permission, which may be withheld in Our sole discretion. You assume all risksfromany meetings or contact between you and any Instructors or other Users of the Platform.
8 Miscellaneous
All tutorial sessions are recorded and made available on our LMS platform within 72 to 96hours. By engaging with our brand on social media, you agree to the following terms:
Social Media: Do not post inaccurate or defamatory content about our brand. This includes harmful
language like “fraud” or “scam.” Failure to comply may result in legal actions being taken. Occasionally, pictures and videos will be taken during classroom sessions and this may be usedforsocial media purposes. You can contact us by any of the following methods:
Email: info@tritekacademy.co.uk
Telephone: +44 7508 851654, +44 7300140669, and +44 7496149132.
9 Miscellaneous
All tutorial sessions are recorded and made available on our LMS platform within 72 to 96hours. By engaging with our brand on social media, you agree to the following terms:
Social Media: Do not post inaccurate or defamatory content about our brand. This includes harmful
language like “fraud” or “scam.” Failure to comply may result in legal actions being taken. Occasionally, pictures and videos will be taken during classroom sessions and this may be usedforsocial media purposes. You can contact us by any of the following methods:
- Email: info@tritekacademy.co.uk
- Telephone: +44 7508 851654, +44 7300140669, and +44 7496149132.
10. Complaints Policy
All complaints must be in writing using the Tritek Email address. A response will be made within48working hours. In the event of any dispute you hereby agree to comply with the Company ComplaintsPolicy & Dispute Resolution Procedure of the policy
You may contact us on the following email address and request a copy:
Email: info@tritekacademy.co.uk
CANDIDATE’S ACCEPTANCE DETAILS
ACCEPTED BY: Adeshola Alegbe – adeshola@tritekacademy.co.uk
ACCEPTANCE DATE: June 26, 2025, 10:00 am
