Welcome to Tritek Academy
Congratulations on joining Tritek Academy! We’re excited to have you onboard and look forward to supporting you on your journey to success. At Tritek Academy, we are committed to creating a dynamic and supportive learning environment where you can thrive, grow, and reach your career goals.
These updated Terms and Conditions are designed to guide your experience and ensure clarity across all areas of engagement with us.
Program Overview
We provide industry-focused training and voluntary project experience through the following programs:
- Project Management & Business Analysis – 9 months
- Data Analysis, Cybersecurity, Scrum Master, UI/UX Design – 4 to 5 months
As part of our offerings, you will gain access to our learning tools, including tutorials, work experience, and support resources.
What You Receive
- Training and Voluntary Work Experience
Access pre-recorded training videos via the Tritek Digital Learning (TDL) platform for self-paced learning (72–96 hours of content). - Voluntary Project Involvement
Participate in real-life, unpaid project work to apply your skills (no contracts or pay slips are issued). - References
At Tritek Academy, we only provide a voluntary work experience reference; we do not issue contracts or pay slips. - Success Stories
Upon completion, candidates are required to submit a success story (written, video, or audio).
Payments & Refund Policy
- Payment
Training fees cover the full program including training and voluntary project work. Access is granted after full payment or a deposit. - Refunds
- Refund requests must be made within 30 days of payment.
- No refunds will be granted once access is given to our training materials and platforms.
- Approved refunds are subject to a 20% administrative fee and processed within 30 days.
- All deposits are non-refundable.
- Deferrals
Deferrals are permitted for up to 3 months only. Outstanding balances must still be paid as per your payment agreement.
Platform Access & Use
- Content on TDL remains the property of Tritek Academy and is non-downloadable.
- Candidates may only work on one project at a time and are expected to remain actively engaged throughout the project duration.
- Video access is limited to your enrolled course, and usage is monitored.
- Projects and all related output belong to Tritek Academy and are considered part of your training experience.
- Recording of meetings is strictly prohibited.
Mentorship & Interviews
- Mentorship is provided only upon interview invitation and for the interview preparation period.
- Mentorship may be withdrawn if a candidate is inactive or unprepared.
Code of Conduct
- Be respectful toward staff, trainers, and peers.
- Stay engaged on all platforms: WhatsApp and Basecamp.
- Do not record, share, or distribute content from our platforms or meetings.
- Breaches of these rules may result in immediate removal without a refund.
Social Media & Promotion
- Candidates must not post false or defamatory comments (e.g., calling the program a scam/fraud).
- We may use photos or videos from training or project meetings for promotional purposes.
Support Hours
- Our support team is available from 10 AM to 6 PM (UK time).
- For inquiries, please contact: info@tritekacademy.co.uk (responses within 1 hour during working hours).
Complaints
- All complaints must be submitted in writing to info@tritekacademy.co.uk.
- A response will be provided within 48 working hours.
- You agree to follow our internal Complaints Policy and Dispute Resolution Procedure.
Contact Information
Tritek Academy
- Reg. No: 10813619
- Address: Wenta Business Centre, Electric Avenue, Enfield, EN3 7XU
- Email: info@tritekacademy.co.uk
- Phone: +44 (0) 7401 262 066, +44 (0) 2030 111 420
Thank You
We’re thrilled to have you as part of the Tritek family. Let’s work together to ensure a smooth, productive, and fulfilling experience for you. Here’s to your growth and success!